ALL UK MAINLAND (EXCL HIGHLANDS) ORDERS ARE FREE WHAT YOU SEE IS WHAT YOU PAY!! NO ADDED EXTRAS AT THE CHECKOUT
Deliveries to BFPO addresses will be charged at standard UK postal rates but with a 5kg limit on orders. Shipments to Northern Ireland, the Scottish Highlands, UK Islands, Channel Islands and Europe are calculated according to weight at the checkout.
Maximum Sports uses DPD and Royal Mail as our main carriers. Any items which are purchased and weigh up to 1kg including packaging will be sent via Royal Mail. Any items which weigh over 1kg inclusive of all packaging will be sent via our courier DPD. DPD offer great new technology which allows us to track and trace your parcel every step along the way right from when the parcel is picked up here until it is signed for at your door.
Please ensure that someone is home to sign for the parcel (this can be you, a friend or family member)
or arrange to have your delivery sent to your place of work;
Maybe you have a secure place at home that your parcel can be left i.e. in a coal bunker or garden shed. Or better still you may know of a neighbour who would be able to sign for the package.
(REMEMBER TO PUT ANY NOTES LIKE THIS ON YOUR ORDER)
Hopefully one of these options will apply to you and we will be able to get your package delivered on the 1st attempt.
Free Delivery 1-4 Days Estimated time of delivery usually within 1-2.
ALL ORDERS PLACED AFTER 4PM WILL BE DESPATCHED THE FOLLOWING DAY (EXCEPT FRIDAYS)
PLEASE NOTE THERE IS NO POSTAL SERVICE ON BANK HOLIDAY. ANY ORDERS PLACED THE DAY BEFORE A BANK HOLIDAY AFTER 4PM OR DURING A BANK HOLIDAY ON A NEXT DAY SERVICE WILL NOT BE DESPATCHED UNTIL THE NEXT WORKING DAY.
All orders placed after 4pm Friday will be despatched on the next working day Monday!
If you require a next day Saturday Delivery, Please choose this option from the drop down list at the checkout.
Please accept we can only proceed with this request up to 4pm Friday.
WHEN ORDERING - You are responsible for complete awareness of rules and regulations particular to your country regarding items sold by Maximum Sports Nutrition. Maximum Sports Nutrition is not responsible for customs seizures. In the event of a customs seizure, we CANNOT ISSUE A REFUND.
AFGHANISTAN & IRAQ UP TO 2KG
We cannot deliver any SINGLE product OVER 2kg in weight to Afghanistan or Iraq (i.e. a tub of Protein weighing 2.27kg IS OVER the permitted weight so PLEASE keep individual orders to LESS than 2kg!) Various orders over 2kg will be sent in seperate parcels if they can be split!)
MAXIMUM SPORTS CANNOT GUARANTEE DELIVERY TIMES, HOWEVER HERE ARE SOME GENERAL GUIDES:
UK: 1 TO 4 WORKING DAYS
EU: 5 TO 10 WORKING DAYS DEPENDING ON COUNTRY
REST OF WORLD: USUALLY UP TO 2 WEEKS
If the Supplier has to re-deliver a parcel due to a fault of the customer, there will be a charge of at least £7.50 to cover our freight, shipping and handling costs.
Tracking your own parcel
Finallyif you know your parcel is on the way and you want to track it for yourself, then simply click the link below.
Finally, we accept that unfortunately there may sometimes be occasions when, for some reason, there is a problem with delivery. It may arrive late; it may arrive damaged; it may not arrive at all. In any of these cases, we will endeavour to ensure that a replacement is arranged with the absolute minimum of fuss for you, and that you get a full refund for any postage you have paid. Incorrect delivery information as stated by the customer is the responsibility of the customer, who will be charged £9.99 if we make a collection on their behalf.
Whilst we do try to keep all our info pages polite and friendly, for legal reasons brought about by a minority of our customers, we do need to state that it is the customer's responsibility to ensure that they are present to sign for the parcel. In no way can Maximum Sports or DPD/Royal Mail be held liable for failed deliveries unless either of those parties has been negligent in their duty to deliver.
Orders paid for by 'cheque' should allow at least 7-10 days for delivery! Orders shall NOT be despatched until cheque clears in our Bank.
IF YOU HAVE ANY QUESTIONS REGARDING OUR SHIPPING THEN PLEASE CONTACT US AT:
0800 112 3995 or email us at: